Shipping

We're proud to say we ship worldwide!

We offer complimentary Standard Shipping in the UK (2-5 working days).

Standard Shipping within Europe- £11.60 (3-5 working days).

Standard Shipping in the USA and Canada- £17.35 (3- 7 working days).

Standard Shipping in the rest of the world- £18.15 (4-10 working days).


Exchange and Returns

Returns

To exchange your product for another size or return it please post your parcel to the following address, please ensure the slip is printed and included.

Customer Returns, Isabella Lè Miliae, 83 Morningside Drive, Manchester, M20 5PW, United Kingdom.

We accept returns or exchanges up to 14 days after the order is delivered. All returns or exchanges must be unworn and in the same condition that you received them and in its original packaging.

Refunds

Once your return is received and inspected, you will receive an email to notify you that we have received the returned item. If the return is in the same condition it was sent then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 7-10 working days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account. Then contact your credit card company, it may take some time before your refund is officially processed. Next contact your bank. There is often some processing time before a refund is received. If you’ve done all of this and you still have not received your refund yet, please contact us at isabella@isabellalemiliae.co.uk

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.


One Size

Our kimonos are available in one size. That would usually fit up to size Large (UK size 14/ EU size 42/ US size 12).


Caring for your Kimono

Please ensure to always follow the care instruction label on each garment carefully. Our products are made from delicate fabrics as silk or other fine embroidered sequin fabrics, therefore we recommend dry cleaning them only.


Contact Details

Company Registered Name ISABELLA LÈ MILIAE LIMITED

Company Registered Number 11833199

Please feel free to drop us an email to isabella@isabellalemiliae.co.uk